Shipping policy

SHIPPING WITHIN AUSTRALIA

All prices quoted below are in Australian Dollars (AUD$). All orders are shipped within 48 hours on business days.

Delivery method Estimated delivery time Delivery cost
Standard 2 - 5 business days Ā Australia Post delivery cost is calculated at the checkout
Express 1 - 3 business days AustraliaĀ Post delivery cost is calculated at the checkout

Please note thatĀ Urban Ethos is not liable for any freight charges, international duties or taxes incurred by delivery, refused shipment or unclaimed goods.

CLICK & COLLECT

Once you have placed your order, please wait for our team to process the order. Once the order is ready for collection, you will receive an email notifying you and will provide you with a link to book your collection time slot.

Orders will NOT be available for collection without a confirmed booking.Collections are only available during your selected time slot.

Collection Instructions

ā€¢ No parking is available on site
ā€¢ Do not enter the premises or driveway (active vehicle area)

When you arrive:

1. Wait on the footpath in front of 33 Levanswell Road, Moorabbin
2. Call us on 96468374
3. A staff member will bring your order to you

Reminder: Customers without a booking will not be able to collect their order.

If you have any questions or concerns, please feel free to reach out ā€” we're always happy to help.

Thank you for your continued support.

Team Urban EthosĀ